TERMS AND CONDITIONS
It is very important for us that you read the following terms and conditions before registering or making any purchase in our online store.
This document describes the general applicable to the use of the services offered within the online store www.maguhats.com . Effective as of Monday June 28, 2021.
By registering or making a purchase, you fully accept these terms and conditions of use. In the same way, it is the responsibility of the user to check if there is any update or modification thereof.
FIRST.- ACCEPTANCE OF TERMS AND CONDITIONS
The user registered in www.maguhats.com is subject to the rights, guidelines and restrictions mentioned.
If you do not accept these general terms and conditions, you must refrain from using the site www.maguhats.com and its derived services.
SECOND.- RECORDS, USERS, PASSWORDS AND SECURITY
MAGU HATS will ask the user to register to open an account and password to be able to make a purchase on the site. It will be your responsibility to keep the aforementioned information safeguarded, and in case of detecting unauthorized use of your account, or risk to its security, you agree to notify us as soon as possible.
The user registration data should be true because otherwise, www.maguhats.com reserves the right to delete the restricted account with that data and the entry of said person to our portal will be prohibited.
www.maguhats.com will use the information collected or provided by the user in a confidential manner. Reason why you will not be able to disseminate or share it to third parties.
THIRD.- PAYMENT METHODS
Direct from our portal through PayPal or Stripe Connect with Visa, Mastercard or American Express credit cards.
Our site has an SSL certificate to guarantee a secure purchase through our online store.
FOURTH.- PURCHASE ORDER
Purchase notifications will be sent automatically via email or through the registered users section of the site.
Orders are processed within 48 hours, after your purchase from Monday to Friday.
Purchases made on Saturday or Sunday will be processed from the next business day.
MAGU HATS reserves the right to change product prices without prior notice.
All our articles and products will be charged in Mexican Pesos, the currency exchange in the case of international purchases will be applied by your bank.
SIX.- MERCHANDISE AND AVAILABILITY
Our products are exclusive designs, which means that there are no 2 identical copies of any of our models. All products offered in the online store www.maguhats.com are subject to availability. In case of not being a product available, the customer can proceed to make an item change or cancel the order and return the payment.
SEVENTH.- PRODUCT CHARACTERISTICS
The characteristics and specifications of the products may change without prior notice, the photographs within the online store are an illustrative representation of the design, shape and material.
Once your purchase is processed, you will receive a shipping confirmation email with the tracking number of your package to be able to track it. Our shipments are managed through the Parcel Express parcel.
And delivery times are open Monday through Friday on business days. The estimated delivery time to all of Mexico is 2-6 business days. In the case of international shipments it is 15 business days.
Unfortunately, the delivery time is not guaranteed by MAGU HATS due to external conditions that could generate the delay, such as: high demand, weather, accidents, etc.
The shipping cost depends on the destination located in the Mexican Republic.
Our merchandise will be packed at no additional charge, except in the case of large volume shipments.
In case of requesting a cancellation, please send an email to firstname.lastname@example.org as soon as possible so that it can be canceled. We can provide support, as long as the order has not been documented by the parcel service.
If your purchase was made by bank card or PayPal, the refund will be made automatically by the same payment method, and it will be reflected in 3 to 10 business days in your bank account.
ELEVENTH.- CHANGES AND RETURNS
MAGU HATS items are unique pieces of design, which means that there is no other identical piece. However, in case of changes, the client can choose another model of their preference.
MAGU HATS does not accept returns of merchandise. Only changes by size or model, as long as the piece is in perfect condition.
1. The customer will have 30 calendar days from the date of purchase to be able to make a change in size or model. You must notify the email email@example.com or the service number and WhatsApp +52 55 6519 23 25, detailing the order number, model and size to be able to offer you another exchange option.
2. Once the change is authorized by means of an email confirmation, the merchandise must be sent with its original label.
3. Inside the package, please attach a printed copy of the exchange authorization email, along with the order number to be able to identify the order, once it arrives at our facilities.
4. The client must acquire a guide with the parcel of their choice and the cost of shipping to our facilities will be borne by the client. The package must be sent to the following address:
Bajío Street # 144,
Colonia Roma Sur
Mexico City, Mexico.
5. Once the package is received, the existence of the exchange item will be validated and it will be sent to you within the next 5 business days.
TWELFTH.- NOTICE OF PRIVACY AND PROTECTION OF PERSONAL DATA
To consult the treatment we give to personal data, consult our
In case of requiring an invoice, the client must send a copy of his proof of payment and fiscal data to the email firstname.lastname@example.org within a maximum period of 5 business days from the date of purchase.
FOURTEENTH.- RIGHTS RESERVED
Our trademark is protected by the Laws of Protection of Copyright, as well as the content displayed on the site www.maguhats.com, its respective digital media, graphic design and logos, belonging exclusively to MAGU HATS.
The total or partial reproduction of the same is prohibited.
Date of last update: June 28, 2021.